Hey folks! We just this week released a couple of new features, and would love you to check them out! First, we responded to one of your common requests - How can I change my Zune Tag? Until now, the only way to change a tag has been through Xbox Live - you had to have a console! So while that worked for our gamer Zune friends, it didn't work for everyone. Now, you can go to "my account" and under "Account Information" you'll see the option to "Change Zune Tag."...

I know some of you have been seeing stale play count data as of late…To make a long story short, as we started to collect more data for the "Picks" and "Channels" features we launched in 3.0, traffic was happily heavier than expected, however we’re experiencing a slight issue with the database machines. This resulted in the play count getting stuck. We just wanted everyone to know there's a team of people working around the clock to resolve the issues as soon...

You asked for it, and we listened. Beginning next week when we roll out our new software, services and devices, your listening badges will be permanent. Plus, we've redesigned the icons, and I have to say, they're really cool! When we first launched the badge concept, we decided they'd be earned based on a rolling 28-day cycle - which meant that if your listening habits changed, you'd lose some badges and earn others. The idea was that the badges could serve as a snapshot of your...